What Our Customers Say

We passed our thanks to Brett already as I'm not sure who will be there at handover but just in case, Aaron and I just wanted to thank you all so much for making our family home come to life ?

As I said to Brett, we were shocked at just how easy the whole process has been especially considering the scale of our home! Add in a wedding and pregnancy in the process, we feel like we haven't had to lift a finger with the build at all and it has been a refreshing experience, so thank you to your team!

We will always remember this experience (my favourite part being our mini Mario laundry tap, lol) and how wonderful you all have been to work with. Aaron and I couldn't be more grateful. 

We will definitely send through some photos once it's all furnished into a home!

Sophie & Aaron

Hey Siobhan,

Just wanted to tell you how much I love my new home. It is really a dream come true for me to have a Michael Case home.

After seeing the pavilion several years ago, I became obsessed. I just loved everything about it. I didn’t think I’d ever talk Michael into building again, but I’ve got to give it to Belinda aka “the husband whisperer “ she was amazing, she won him over.

I went back to see Belinda the following week and saw Doug, he couldn’t have been more helpful, he found us a perfect block of land, I do believe this might have sold Michael. Two weeks after that first chance meeting we signed on the dotted line, then the most amazing experience of all was meeting Renée.  She was a dream to work with, giving me the confidence to do something different. It meant the world to have someone like her guiding me.

Lastly I would like to thank yourself and Brett for navigating this project for us, it truly is a dream come true,  can’t wait to live the next stage of our lives in this amazing space, thank you.

Cali and Michael

I think it’s pretty safe to say we all know and love Michael Case Homes! They do definitely stand out from the crowd here in Townsville.

When we were looking to build there wasn’t anyone else we really wanted to build through! We went straight to Renee at Michael Case Homes to design our home.

The process was super simple and they made everything so easy for us as first home buyers. Renee helped us to design our home and space and although we used their plans to work from they were flexible in allowing us to create a bit of a different design.

The inclusions are absolutely amazing that they have as standard and they truly only take on the best tradesman to do the job. The finish of our home is just beautiful.

If I had to pick one part of our home that is my favourite it would have to be our kitchen! You can’t go past a beautiful white kitchen and I think Michael Case Homes design the most perfect kitchens.

Corey and I have both said if we were to ever build again, which we would love to, we would absolutely go with Michael Case Homes again. There wouldn’t be a doubt in my mind in building with them again.

Thank you everyone at Michael Case for helping us to create our dream home!

Jess, Corey, Arlo and Teddy xx

Dearest Siobhan and Michael Case team, I'm trying to find the words to express our gratitude and appreciation for you guys. We are so so so incredibly thankful to you guys and this beautiful home you have built for us. Knowing the memories we will make and the moments that we will share in this house for years to come, just fills our hearts with so much joy and is something we will never be able to repay you for. 

When I look around the house, my eyes just fill with happy tears. We are so happy!!!!!!!!!!! So so so special to us! ❤️ 

We could not be more thankful to You, to Michael, Doug, Renee, Emily, Brett and everyone else in the Michael Case Team. 

We wish you all the best! We will definitely keep in touch! 

Hope you all have a fantastic week ahead!! 

All our love, 

The Pascual Family

Just wanted to say a big thank you to you and everyone at Michael Case homes for building us some a beautiful home at Fairways. We received the keys yesterday from Emily and couldn't be happier with how it's turned out. It was definitely worth the wait and we can't wait to make special memories with our family in our new, first home. 

Thank you for being professional, building our home even though it's been a huge year for your family with a lot going on. We appreciate our house still being completed with no additional costs falling back on us. Michael Case homes are definitely in a league of their own with beautiful finishes, modern design and gorgeous styling. You can tell a Michael Case compared to others in our estate. 

Thank you from the bottom of our hearts. 

Kate, Mitchell and Tom Andrews

Loved the handover and meeting the girls, so special that all three of you could be there. The family were delighted with the house which no one had ever seen from the inside and loved all the different aspects of it. Your designs are special, believe me!

Thank you so much for your very generous gift, loved the hamper and all those yummy goodies, and I very much liked the basket Emma and I also liked the nice looking box the paperwork came in, what a great idea! 

Your kindness in helping with the banking etc was very much appreciated, thank you!

Soon it will be Emma’s and Lindsay’s turn, which we will all turn up for. Love the Pavilion, such a lovely big house! Hope to see you there. 

Best wishes, 

Regards

Olga

Hi Siobhan, 

I would like to thank you for all your help and support through the rebuild of our home.  We are so pleased with the result and can't wait to enjoy our amazing Michael Case Home.  Thank you Glenn, Kylie, Indiana and Hendrix.

We just wanted to send you an email to thank you so much from the bottom of our hearts for the wonderful home that you have built for us!  We could not have been happier with the whole process from start to finish, and of course the outcome is just gorgeous!

With this being our first home, I was so daunted by the process at the start.  However, I was blown away by how easy you have made it.  You guided us through every stage and every decision with such professionalism. 

I'm finding it hard to put into words how grateful we are and how special it has been seeing our home grow from the ground up.  We just could not be happier. 

Thank you so much! 

From Brittney and Kurt

We love love love the new home.  From the bottom of our hearts we want to thank you and everyone at Michael Case Homes for their kindness and support during this journey.  From what started as a single message to Marion, designing with Renee and colour selection with you - the team made our journey unforgettable.

We can't wait to make so many memories in our home.

Coral & Lachlan

We loved building with Michael Case. The Pavilion display home was a standout for us, with all the characteristics we love. It has a charm a real warmth to it that we couldn’t go past.

Watching our house come to life was a dream come true. Everyone on the team was so friendly and transparent with us. Being our first time building a home, we were contacted regularly with updates. It took away the fear and stress of the unknown. 

The Pavilion is ideal for families with children. Having kids in ages 2-10 the layout of our home is perfect, with the playroom and especially the built in desks.

We didn’t just build a house, we built a home that we are proud of!

Jessica & Shannon

Hi Siobhan, we are so happy our forever home is completed.  Reality has set in and we are over the moon.  We can not wait to be settled in and make it ours.  A big thank you to you and the Case team for making our dreams come true.

Janet

We couldn't be happier.  Thank you to all the amazing team at Michael Case Homes. You guys made it such an easy process.

Mathew Odewahn

I want to thank you so much for all your and your teams hard work on our beautiful home and all your fantastic communication. It has been such a breezze to build with Michael Case Homes despite everything you have all been through throughout our build. 

So thank you so much.  I will pop i and see you to thank you personally on my next day off xx

Melanie

We are absolutely in love with our new home and we will be sure to recommend Case Homes to other prospective clients. We are absolutely delighted with the finish of the build and the professionalism of the Case team. The house has received praise and admiration from contractors, neighbours, family and friends alike. We are very proud to call this place our home and it is solely attributed to the efforts of the Case team.

Amanda and myself can not stop smiling; for this we thank you and we eagerly await to move into our beautiful castle, as it is affectionately known by our 3 yr old son.

It has been an absolute pleasure building with Michael Case Homes. The team has guided us through every phase of the build with professionalism and care.  Particular thanks to the amazing Renée, Michael and Siobhan who have all been beyond helpful.  I recommend you guys to anyone who will listen!

Chanelle

The team at Michael Case Homes have been fantastic to work with so far. Very helpful and compassionate. We are very excited to be building our new home with these lovely people.  

Kerry

I bloody loved these guys, Michael, Siobhan and Col. They gave us their full and undivided attention and treated us as valued customers even with a smaller home. We had a terrific relationship with Michael and we will never forget what they did for us. We loved the whole process and would build with them again in an instant.  

Liz and Charles 

It is a great pleasure to be living in a Michael Case Home.  We would recommend to anyone to build with Michael.  All the staff that we dealt with were very helpful and friendly.  We have been in our home now for 6 months and we must say the after sales service is fantastic.  Anything that needed to be attended to was done promptly and with a friendly manner.  

We must also say that Siobhan was very helpful in selling our previous home and was with us all the way in our journey when we decided to build with Michael as well.  This team makes a stressful time a lot less stressful and we thank you Michael and Siobhan for all your help.  We love our home home and would build again with Michael Case Homes.

Regards, 
Ray and Barb

We just wanted to send a quick email to say that Nathan showed us around our home today and we can not begin to describe how happy we are with absolutely EVERYTHING.  The tiles on the floor are amazing, our kitchen colour is just beautiful, the showers look just amazing with the white feature and I think I nearly cried when I saw the wood feature.  We chose everything so long ago I had forgot just how well everything matches.  Just wanted to say a huge thank you for your guidance when it came to choosing the colour schemes, we LOVE it.  

Can't WAIT to move in and turn the beautiful house that you guys are building us, into our first family home.  

Thank you, 

Naomi, Mick and Vera.

Susan and I would like to express our appreciation to the entire Michael Case team for our new home.

From design to completion, the process has been pretty much stress free. Frank turned our concept into reality, Siobhan made the daunting task of selecting fittings, tiles and colours easy, David dealt with the additions and changes along the way and Colin was a great Project Manager who kept us informed every step of the way.  

We are rapt with the finished product and recommend Michael Case as a builder who listens to what you want and delivers it.

It has been just over three weeks since I moved in and the house still feels like a holiday home. I would like to thank Nathan and David for all their support and involvement in completing my house under contract time and with everything that I had asked and wanted in the house. The house was finished to such a high standard and I believe it was because of Nathan's watchful eye on the process. His weekly updates were great and allowed me to feel part of the process.

Now Siobhan, from the moment I met you to discuss the sale of my house in Douglas, I felt at ease. Your optimistic attitude, commitment to sell the house and your excitement at building a new one were infectious. In a bad market you were able to secure a sale at the price I needed within 5 weeks, take my late night phone calls when my packing left aspects of the house in ruins and get the ball rolling on the new house. Your input into house colours, matching blinds to tiles and keeping within my budget was fantastic and appreciated. You were always available to discuss my many variations, mind changes and general panic attacks as the finishing date approached.

I would be more than happy to recommend Michael Case Homes to anyone who asks and wish you and your team all the best in the future. Hopefully over the next 12-18 months I will be able to visit you again for the build of the investment house.

Cheers Maree

I wanted to say a big THANK YOU for building our first investment home.  We're 100% satisfied with the building process and quality of construction and are exceptionally happy with the level of service we received.  This is the third house we have built, and we can finally say that we have now found a builder who we would be delighted to continue building with.

We look forward to building many more homes with you....as long as you'll have us :-).  I also wanted to let you know how much we appreciate the extra assistance you gave us without which we might not have been able to pull it off.  Last but not least, it was great to finally see a builder who kept clients up to date with changes - ie. the change of company name from Case Constructions to Michael Case Homes, and the change in our site supervisors - usually you find these things out by mistake....so it was a lovely change to receive a letter from you to notify us of the changes.

Chris and I are again looking at our options and are hoping to build another home for ourselves in the near future.  We're looking for the perfect home, and now that we have found the perfect builder, we think that we have a better chance of building the dream home.

Anyway I hope that you have been well and we look forward to getting together soon.

Chris and Kathy-Lee   

To the team at Michael Case Homes,

We would like to start by thanking all the staff at Michael Case Homes.  This was our first build and finding the right builder for us was a very nerve wracking process, but in Michael Case we did. 

We designed the home ourselves and with the help of Michael, Renee and Michael Young we were able to tweak and make some good changes to the plan before we even started.  Every change was drafted there and then so we could see how it would look.  

When the build started we knew exactly what we were looking at in time and price.  We could also see what the fittings would look like as they are the same as you see in Michael's display homes. 

When we picked the wall and floor coverings, Siobhan made it so easy for us because it was a simple matter of looking at the samples on hand in one place so we could see what tile went with what carpet and paint colour rather than getting samples from all over town and trying to match them up.  When the build started, Dave kept us informed of what was happening and what was coming up. 

We were able to move in four weeks earlier than the contract date, even though our build went through Christmas, Cyclone Yasi and a bad wet season!  We also received no damage from the Cyclone at all, even though our home wasn't yet finished.

We love our Michael Case Home and are proud to show it off to our friends and family.  Thank you again guys, you did a great job and we would recommend you to anyone. 

Bill and Tara

We are settling very happily into our House of Blessings, celebrating our wedding anniversary on our beautiful veranda. We have been impressed with how quickly the house was built and the attention to detail. At all times we felt not only as if we were being listened to, but that we were actually heard (and there is a difference!)

We looked at over 30 house plans when we were deciding to build. Our process was to make two lists, the ‘likes' and ‘dislikes'. Then we looked more closely at the 'likes' and halved them again into the 'likes' and ‘really likes'. Every single house plan in the ‘really likes' pile was built by Michael Case Homes, so the choice was easy.

From there on in, it just got easier. Choosing colours, tiles and finishes was hassle-free and fun, thanks to Siobhan. We appreciated the easy-going atmosphere, combined with the solid, trustworthy business foundation of Michael Case Homes. We are excited to tell our friends to try Michael Case Homes first if they are thinking about building their dream home.

Yours sincerely,

John and Suzy Kendall

Well what can we say, just the thought of selling a home and trying to find a home to rent in a tough housing market while our house was being constructed was a daunting and a worrying one at that, but this was not the case with Siobhan Case Real estate and Michael Case Homes.

The friendly and professional service we received from Siobhan and Emily from Siobhan Case Real Estate made the whole experience easy and stress free with a great outcome. Being offered a Case home to rent whilst our home was being built without the hassles of applying for a rental and signing leases was a huge tick in the box as we could move straight in and move straight out once our home was completed.

The friendly service and interest we received by Renee and Emily while viewing the display home was the best we found throughout all display homes in the region. The decision to build with Michael Case Homes was an easy one due to being the only builder who would listen to what we wanted, the upfront costs and inclusions, and the willingness to modify plans to suit our lifestyle.

We would like to thank Michael and Mick for the time they spent modifying plans to make our home become reality, Siobhan for not only selling our house and looking after us in the rental house, but also helping choose the colour scheme and tiles to make the house look as good as it does. Supervisor Dave, for making the build process pain free and for giving us updates throughout each stage, and estimator Dave for assisting us in any inquiries and variations.

We are proud to have built with Michael case Homes as the home as been built with attention to detail, pride in their workmanship and completed earlier then the completion date. It has been a pleasure in dealing with all involved without any worries or hold ups.

We would highly recommend Michael Case Homes for anyone looking for a builder that is honest, up front, listens to your needs and is valve for money. Also Siobhan Case Real Estate for anyone who is looking for a real estate agent with the passion and desire to sell a home to the best outcome for you.

Thanks once again for building our home and making it become reality for us.

Recently we have moved into our new Michael Case built home - and we mean ‘home'. Michael didn't just build us a house - he built us a home. Having built in Townsville on three previous occasions, we chose to build our latest home with Michael Case - the best decision we ever made.

We have a large family of six, including two adult children. It was very important that any potential builder listen to our unique requirements and produce a house that met our needs. Michael and his team did this and more. We have built a home with 5 bedrooms, a home office, and 3 bathrooms for a very affordable price - a budget we could live with.

This is the fourth home we have built and it has been the most pain-free building experience by a huge margin. Nothing was a drama; nothing was a problem; and any minor glitches were quickly and painlessly resolved. Many people bring together this building experience - from selections with Siobhan, to plans with Youngy, site supervision with Nathan and David - a seamless experience for the duration.

We are really proud of our new home and look forward to our family's journey in it for many years to come. We are equally proud to tell people we built with Michael Case Homes. We recommend Michael and his team whole heartedly. You won't regret your decision.

Tony & Angela

We are writing to you in order to express our sincere thanks for a job well done on our new home in Kalynda Chase, we couldn't be happier!  We really appreciate your professionalism, honesty, up front approach and going out of your way to kindly accommodate and renovate Graham's house for us while our house was being built.  If any of our friends and acquaintences ask about our home, we proudly recommend Michael Case Homes to anyone who may be contemplating building a new home of the highest quality, especially with a builder who really cares.

Thank you for making our dream home come true, we can't wait to move in and begin living in our new home.

Regards,

Jason and Gigi Archer

To the team at Case,

I can hardly believe it's been 6 months already in our new home!  We had a housewarming on the weekend, and people keep commenting how they love the high ceilings, and how unique the house is.  We love it!

We have been happy to inform family and friends how we had a positive building experience with Michael Case Homes, which was fantastic after previous experience with another local builder.  We would like to take this opportunity to thank Michael firstly, for taking the time to smooth out the finer details in the early stages of the contract.  It is not very often you have the builder hands on in the process.  

Thank you also goes to David and Siobhan for being approachable, and taking time to discuss little matters along the way. 

We were especially grateful for the short timeframe, allowing us to be in our new home before Christmas.  

Amanda and Tony Sexton 

Dear Case Team,

A very big thank you for building our new home so promptly and stress free. 

We often tell friends how fast the process has been and what a pleasure the whole Case team has been to work with. 

Thanks again everyone.

All the best,

Jarrod & Karen  

Last year Leanne and I had spent several months searching for someone special to build our home. One afternoon we happened to stop by your display home in Greater Ascot, more just to poke our nose in. We left that initial meeting almost convinced of who we wanted to build our home.

We were met by Siobhan who instantly won us over with her enthusiasm and passion. Siobhan captured the spirit of what we wanted and how special this project was to us. Siobhan’s efforts are not to be dismissed; she worked tirelessly in the early phases of planning. Her advice and guidance was appreciated as she dealt with a couple who placed their dreams in her hands to kick things off. Siobhan gave us great assistance in choosing colours, fittings, tiles all the while listening to what we wanted. I think we worked well as team and we appreciate her time and effort.

Youngy, what can be said. The unsung hero, who took a hand drawn plan, combined with a board of reflections and our vision and turned it into our home. It was refreshing to be able to deal directly with the man entrusted with designing the superb house that we now call home. Youngy’s efforts are to be congratulated, he did have to deal with people who were very fixed in what they wanted and how they wanted it. He has succeeded, thank you.

Michael your building manager Nathan did great things. He worked with our vision and whipped his crew of contractors to take the raw materials and turn them into our “IONA”. Nathan had to contend with a constant bombardment of emails and phone calls, “please look at this”, “what about that”. It is a wonder that he got it built. Outstanding, thanks for his patience, his time and his efforts.

Your team is to be congratulated from the ground up. “IONA” was and is something so very special for Leanne and I.  Michael Case homes has delivered. Your team’s passion and ability to work with our vision has made us very happy home owners. We are proud to be living in a Case Home.

On behalf of Leanne, Toni, Jayme and Zack, with my parents looking down on us, thank you.

We have now been in our new beautiful home for nearly 3 weeks. With our large family of six we now have enough space for everyone to live harmoniously. Michael understood when he met us that we had a budget we had to stick to and he listened. For him to be able to create a home that suited our family, our lifestyle and our budget it was a dream come true. I have highly recommended the Michael Case team to everyone I know and when I hear people looking for a new home I tell them of our great experience. Probably the hardest part was deciding on what colour house to live in. Siobhan was able to refine all of my ideas until we came up with a fantastic look with great street appeal. Everyone at Michael Case Homes was able to keep our home working to time or I should say working ahead of time – Thank you David!

All we can say is thank you very much to a fabulous team.

Jackie & Josh 

Thank you so much to the amazing team at Michael Case Homes xx Michael is amazing at finding solutions to every hurdle. Renee has such lovely design ideas. Siobhan was the glue bringing it all together. There were others behind the scenes helping it all take shape. And Colin, along with his team of merry men, brought it all home - pun intended. Daniel and I are looking forward to a beautiful future in our very own Michael Case Home. Dreams do come true.

Kerry Orro